Do I need to know how to make latte art?
No pouring tricks needed. SipPixel makes the design through a stencil card. Start with a smooth layer of foam, use fine, dry powder, and lift the camera carefully after you press. Your first cup is a good place to play.
Can I use the stencil cards again?
Yes. Rinse the cards after use and let them dry completely before loading them again. Starter comes with four reusable cards; Deluxe comes with thirty. Both include two mesh filters.
Does it need batteries, charging or an app?
None of the above. SipPixel is manual and mechanical. You press the shutter to dispense powder through the stencil.
Will powder go everywhere?
The stencil guides the dusting, so the process can be neat with a little care. Use a small amount of powder, keep SipPixel level and lift gently. A few loose grains are possible; wipe the area when you finish.
Which drinks can I decorate?
Any drink with a stable layer of foam can be your canvas, including lattes, cappuccinos and flat whites. Milk or plant-based foam can work; the result depends on how smooth and stable it is. A drink without foam will not hold the same clear design.
Why is each camera made to order?
Each SipPixel is 3D printed after an order is placed, then prepared for shipping. That makes production time part of your delivery estimate. If a real batch cutoff or available capacity is shown, it refers to the current production schedule.
When will my order arrive?
Please allow an estimated 2–4 weeks in total from order to delivery, including printing, preparation and shipping. Your dispatch email will include tracking. Ordering for a particular occasion? Leave room for the full estimate and contact us before ordering if timing is essential.
What if the gift is not quite right?
You can request a return within 30 days of delivery. Keep the camera and its included parts unused and in their original condition, and contact us for return instructions before sending anything back. If an item arrives damaged, faulty or incorrect, tell us so we can help. See the return policy for the full process.
How do I clean it?
Rinse the stencil cards and removable mesh filters, then dry them fully before the next use. Gently wipe the camera body. Avoid soaking the mechanism, high heat, abrasive cleaners or a dishwasher unless the instructions supplied with your unit specifically allow them.
Which powders should I use?
Choose food-grade, finely ground, dry cocoa, cinnamon, matcha, ube powder or powdered sugar. Coarse, damp or clumpy ingredients can block the mesh or blur the pattern. Powders are not included. Check ingredient labels for any allergies or dietary needs.
Is there a warranty?
If your camera arrives damaged or does not work as expected, contact us with your order number and a description of the issue. We will help under our return policy and any rights that apply to your purchase. No separate extended warranty is included or available unless its provider, coverage and terms are clearly shown before you buy.